// Industry · Legal

Fractional AI departments for law firms, privileged by default.

Boutique and mid-market firms with 10 to 50 attorneys. On-device agents for matter content, sanitized cloud agents for BD and marketing, full retention and disposition policies. One monthly retainer, attorney-supervised, designed around how law actually works.

// The problem

You cannot ship a matter file to ChatGPT.

Every off-the-shelf AI tool on the market today is a cloud endpoint. Your associate types a question, your matter content leaves your network, it lands on a server you do not own, the answer comes back. The vendor signed a terms of service that says they will not train on it. The architecture says it crossed the perimeter anyway. For a marketing team that is fine. For a law firm that just routed a privileged communication, a deposition transcript, or a work-product memo through a third party, the partners would not sign off if they knew.

Attorney-client privilege does not survive a thoughtless API call. Work-product doctrine does not protect documents that a vendor logged for thirty days under a standard retention policy. The conflict-check rules at most state bars do not let you let a generic LLM see who you represent against whom. The unauthorized practice of law guidance in most jurisdictions does not let a chatbot give legal advice on your website. None of these rules are about whether AI is useful. They are about whether the firm can defend the workflow if anyone audits it.

So most firms do nothing. The youngest associate has a personal ChatGPT account and uses it for first drafts they would never admit to. The website still has a static intake form that converts under one percent. The marketing budget goes to a junior person who posts on LinkedIn between billable hours. The precedent library is locked in Word documents across server shares that nobody can search efficiently. The firm is leaking time on every front and the only sanctioned answer is to keep doing it the same way until somebody figures out a defensible version. That is what we build.

// Why hybrid, not cloud

On-device for matter content, cloud for everything else.

The split is not philosophical. It is operational. Matter content (privileged communications, work-product memos, deposition prep, contract review, client correspondence) sits behind a wall. It runs on hardware the firm controls, inside the firm network, with no public endpoint in the loop. Sanitized work (BD outreach to general counsel, jurisdiction-aware SEO articles, intake chat that never gives advice, billing reconciliation against time entries) runs on cloud agents because none of that data is privileged in the first place.

The architecture decides what goes where. A partner reviewing a draft motion against ten years of internal precedent never leaves the firm network. A BD agent emailing a GC at a target corporate client never sees a matter file. The intake chatbot on the public website cannot retrieve a single line of work product because it does not have permission to. Each agent runs in the context the firm scoped for it, with the data access the firm authorized, under retention and disposition policies the managing partner signed off on.

We built this configuration first for fintech and healthcare clients where the cloud is genuinely off the table. The legal version is more nuanced because not every workflow at a firm needs the on-device treatment. BD does not. Content marketing does not. Intake routing does not. The matter side does, and the hybrid model lets us put each workload on the right rail without forcing the whole firm to pay for an air-gapped install. The Local Agent Setup page covers the technical mechanics of the on-device half. This page covers what changes when the whole firm runs on a fractional model.

// The four departments

What a fractional AI stack looks like inside a law firm.

Four departments, each tuned to legal. Each one runs under attorney supervision with clear authority boundaries. No agent practices law. No agent retains client data outside the firm policy.

01

Legal Sales (BD)

Outbound BD to general counsel, corporate clients, and referral sources. Conflict-checked against the firm matter database before any prospect enters a sequence. Personalized against recent deals, recent hires, recent litigation, regulatory filings in the prospect industry. Warm replies route to the partner running the practice group.

02

Legal Content

Jurisdiction-aware SEO articles, thought-leadership pieces under partner bylines, client alerts when a regulation changes. Every piece reviewed by the named partner before it ships. Citations to actual case law and statutes, written in the firm voice, not generic legal copy that reads like every other firm blog.

03

Legal Ops

Matter intake automation, conflict-check workflow, billing reconciliation against time entries, document indexing of precedent libraries. The agents read your existing Word docs across the server shares, build a searchable index that respects matter-level permissions, and surface relevant precedents when a partner asks.

04

Legal Support (Intake)

Public-facing intake chat with strict UPL guardrails. The agent never gives legal advice, never opines on the merits, never quotes a statute as guidance. It collects facts, runs an initial conflict check, qualifies fit against your practice areas, and routes to the right attorney. Out-of-hours intake stops leaking to the firm down the street.

// The numbers

What the install looks like in production.

Numbers from boutique and mid-market firms running the hybrid configuration. Your spec varies by practice mix, jurisdictional footprint, and matter volume.

50 +
Jurisdictions covered
US state-level, UK, EU, HK, SG, AU configurations available
0 to 100%
On-device share, scoped per workload
matter content fully local, marketing optionally cloud
3 to 5×
Typical intake conversion lift
from under 1% to 3 to 5% on qualified inbound
6 to 10
Hours returned per associate per week
precedent search, intake handling, first drafts off the queue
// Side by side

Generic AI tool plus static intake form vs a legal-tuned fractional stack.

Both cost roughly the same per month once you count licenses, the part-time marketing person, and the lost intake. The defensibility is not in the same universe.

Generic AI + intake form
  • Matter content posted to a public LLM endpoint
  • No conflict check before associates use the tool
  • Intake form converts under 1%, no after-hours coverage
  • Marketing voice is whoever has time this week
  • Precedent search means grep across Word docs
  • Retention policy on AI use is "we hope nobody asks"
  • UPL exposure if the chatbot accidentally gives advice
  • BD is whatever associates squeeze in between billables
Legal-tuned Fractional Departments
  • Matter content stays on firm-controlled hardware
  • Every workflow conflict-checked against the firm matter database
  • Intake chat qualifies 24/7 with UPL guardrails, routes to attorney
  • Partner-bylined content, jurisdiction-aware, reviewed before shipping
  • Indexed precedent library searchable by issue, jurisdiction, partner
  • Written retention and disposition policy, signed by managing partner
  • Hard-coded UPL guardrails, audited prompt chains, attorney routing
  • Continuous BD outreach to GCs and target clients, conflict-checked
// The engagement

From confidentiality scoping to live departments in three phases.

Step 01

Weeks 1 to 2 · Confidentiality scoping

We map every workflow against your confidentiality classes. Matter content, work product, privileged communications, client-identifying information, sanitized BD data, public-facing content. Each class gets a rail (on-device, cloud, hybrid) and a written retention policy. Output is a confidentiality matrix the managing partner signs off on before any agent touches a single document.

Step 02

Weeks 2 to 6 · Hybrid stack design

On-device side: hardware sized, OpenClaw and Hermes installed inside the firm network, identity integration with the firm directory, connectors to internal document stores. Cloud side: BD agents, intake chat, content engine, billing workflow. Conflict-check integration runs across both sides so a prospect that conflicts cannot enter a sequence regardless of where the agent runs.

Step 03

Weeks 6 to 10 · Department rollout

Departments go live in sequence. Intake first because the conversion lift shows up immediately. Then content because partner-bylined articles compound. Then BD once the conflict-check is fully wired. Ops last because the precedent index takes the longest to build correctly. Each department runs under your supervision before it operates without you.

// The precedent use case

Ten years of briefs and motions, finally searchable.

Every firm we work with has the same locked asset. Ten or twenty years of briefs, motions, memos, deposition outlines, and client letters, written by partners who have left or are no longer reachable on a Tuesday afternoon. The work product is brilliant. It is also unsearchable. An associate drafting a new motion knows there is a similar one from three years ago, but they would need to remember which partner wrote it and what client it was for to even begin looking. Most of the time they start from scratch and the firm pays for the same work twice.

A legal-tuned ops agent reads the entire archive once. Indexes by issue type, jurisdiction, opposing counsel, judge, outcome, partner of record. Respects matter-level permissions so an associate on the litigation side cannot accidentally retrieve a transactional matter they were never staffed on. When the same associate now asks "what is our best argument for tolling under California Code 340.6 on a malpractice claim," the agent returns the three best precedents from the firm archive, the partner who wrote each one, and the section of the brief that contains the relevant analysis.

The associate still does the legal work. The agent does not write the brief. It surfaces what the firm already produced, in the format the associate needs, with citations to the source documents. The partner reviews and the work product is grounded in actual firm precedent, not a generic LLM hallucination of what the law might say. This is the workflow that pays for the whole engagement at most firms because the time return is measurable from week one and the partners see it on their own matters before the end of the first month.

The same index quietly powers the BD side. When the conflict-check workflow needs to verify whether a prospect overlaps with an existing matter, it queries the same indexed archive instead of a separate database the firm has to maintain in parallel. When a partner is preparing for a pitch to a target GC, the agent pulls every motion, brief, and client alert the firm has written on the regulatory regime that GC operates under. The same precedent corpus serves four different workflows because the index respects the same matter-level permissions across all of them.

For firms wanting to understand whether the on-device half makes sense for their matter content before committing to the full engagement, the AI Consultancy audit is the front door. It is a written recommendation on what should run on-device, what can run on cloud, and what the compliance defensibility looks like for either path.

Excellent communication and top-notch quality of service. EOI has been a choice to accelerate our company, not only on a technical level, but also business-wise and creatively. If you need anyone to do your AI workflows, these guys are the experts.
Gregory Benjamins
CEO · Green Collective
// Pricing

Monthly retainer. Hardware at cost where it applies.

Monthly retainer · 6 to 10 week onboarding

Per-department retainer, smaller than a single associate salary fully loaded. On-device hardware billed separately at cost when the matter rail requires local install. Optional managed retainer for the on-device stack.

  • Confidentiality matrix scoped and signed before agents touch a document
  • On-device install for matter content, cloud agents for sanitized work
  • Conflict-check integration across every BD and intake workflow
  • Partner-bylined content engine with jurisdiction-aware drafting
  • Indexed precedent search across firm archive with matter-level permissions
  • Intake chat with hard-coded UPL guardrails and attorney routing
  • Written retention and disposition policy for every workflow
  • Direct line to the operator running your fractional departments
Book a confidentiality scoping call
// The on-device half

The matter rail of the legal stack runs on hardware the firm controls, inside the firm network, with no public endpoint in the loop. The Local Agent Setup page covers the technical mechanics of the install: hardware sizing, OpenClaw and Hermes deployment, connector integration, retention policy implementation.

Read the technical breakdown
// FAQ

The questions founders ask before they apply.

01How do you handle attorney-client privilege?
Matter content runs on-device, inside the firm network, on hardware the firm controls. No public endpoint sees a privileged communication. Sanitized cloud agents handle BD, marketing, and intake but cannot retrieve a single line of matter content because they do not have permission. Privilege survives the workflow because the architecture never lets the content leave.
02Do you sign confidentiality agreements and retention policies?
Yes. Every engagement begins with a confidentiality agreement co-drafted with your general counsel or managing partner. We also produce a written retention and disposition policy for every workflow, signed by the partner of record, so the firm has a defensible answer if the engagement is ever audited by a regulator or opposing counsel.
03Can the AI give legal advice (UPL)?
No. Every public-facing agent has hard-coded UPL guardrails. The intake chat collects facts, qualifies fit against your practice areas, and routes to an attorney. It does not opine on the merits, quote statutes as guidance, or answer questions that would constitute legal advice in any jurisdiction. UPL exposure is the first thing we engineer out of the system.
04How does conflict checking work?
The BD and intake agents query your matter database before any prospect enters a sequence. A conflict returns a stop signal and the prospect never receives an outbound touch or an intake response. We integrate with the conflict-check workflow your firm already runs, whether that lives in your practice management system, your CRM, or a standalone database.
05Do you have law firm clients now?
Yes, across boutique litigation and mid-market transactional firms in Hong Kong, Singapore, and the US. We do not name clients without written consent because the confidentiality posture applies to the engagement itself. On a scoping call we can walk through the configurations we are running and the use cases each firm prioritized.
06What about matter content and work product?
Matter content and work product run on the on-device half of the stack. The model and the compute live on firm hardware, inside the firm network, behind the firm firewall. The work-product doctrine argument is the same sentence the privilege argument is: the content never left the controlled environment. Vendor logs do not exist because there is no vendor in the loop.
07Can the system run fully on-prem?
Yes. For firms that want every workflow on-device including BD and intake, we ship a full on-prem configuration. Hardware sits in the firm data center or a co-located private cloud region. The trade-off is that the cloud side of the stack runs slower to deploy and costs more in hardware. Most firms pick the hybrid because BD and marketing do not need the on-prem treatment.
08How do you handle multi-jurisdiction firms?
Jurisdiction is a configuration parameter on every agent. Content drafts cite the right body of law for the target audience. Intake routes to the attorney licensed in the relevant jurisdiction. BD sequences respect the bar advertising rules of the jurisdiction the prospect sits in. The configuration matrix scales across as many jurisdictions as the firm operates in.
// From the notes
// Also worth a look
// Ready to ship this?

Start a AI for Legal · Confidential Fractional Departments sprint. 14 days from kickoff.

Apply in 7 questions. EOI reviews every application within 24 hours.